EyeQuestion APP: Notify Panelists for Upcoming Test

EyeQuestion APP: Notify Panelists for Upcoming Test

Enhancing Panelist Engagement with the EyeQuestion APP

The EyeQuestion APP helps panel managers to notify panelists about upcoming studies, supporting the panel manager throughout extended research projects. This feature is particularly helpful for home use tests (HUT) especially if they are spanning multiple sessions or days. Furthermore, EyeQuestion APP offers a space for panelists to receive real-time notifications when new studies become available, optimizing their participation experience.

Key Features and Benefits

  1. Customized Timeframes: With the EyeQuestion APP, you're in control. Define specific timeframes during which panelists can access and complete studies. This ensures that participants are engaged within the intended research schedule.
  2. Streamlined Notifications: The EyeQuestion APP serves as a direct channel for notifications. When a new test is ready, panelists can be promptly notified, ensuring they don't miss any opportunities.
  3. Panelist Convenience: Panelists can conveniently download and access the EyeQuestion APP on their devices, making it effortless for them to stay informed about upcoming studies and submit their responses. They connect the app once with their unique code and do not need to worry about logging in or monitoring their email inbox anymore.

Setting Up the EyeQuestion APP

  1. Request Access: The EyeQuestion APP is available for specific licenses. To enable this powerful feature, you can request the EyeQuestion APP configuration for your system by sending an email to support@eyequestion.nl.
  2. Panelist Invitations: Once the configuration is complete, you're ready to invite panellists to download the EyeQuestion APP. Follow these steps:
    1. Access your panel management and select click on the pencil icon to edit the panellist account of the panellist you wish to invite to use the EQ APP.
    2. Go to "Panelist EQAPP ID" option. After selecting "Invite" an email will be sent to the panellist with download instructions. Make sure a correct email address is linked to panellists page.
 


3. Panelists EyeQuestionApp Invitations in Bulk: You can also invite your panellists to download the EQAPP in bulk.
  1. Go to Panel Management>Panel>Create a new Dynamic Panel.

  1. Within the "Select Panellist Fields" select from the dropdown "Invited to download EQAPP">Not Invited. 

  1. The panellist list displayed will include all panellists from your panel database who do not received yet an EQAPP invitation. When you click the "Enable EQAPP" button, an invitation is sent to all of the panellists on your dynamic panel. The panellist will be automatically deleted from this panel list since they will no longer be considered under the category "EQAPP Not Invited". 

  1.  Keep in mind that simply sending an invitation to the EQAPP does not imply that the panellist downloaded and accessed it. 

Sending Notifications via the EyeQuestion APP

To notify panellists effectively, utilize the EyeQuestion APP's comprehensive notification feature. Follow these steps within your project:
  1. Access the project go to "Panel".
  2. After having included in the access list the panelists that have the EyeQuestion APP enabled in their panelist page, select "EQApp" for sending a notification. 

      3. Fill in the necessary details:
    1. Contact method: Field to select how to contact your panellists.
    2. Invite for Session: To select a specific or all sessions for which you would like to invite your panellists. 
    3. To: The panellists you have selected to whom the invitation needs to be send to. 
    4. Subject: A concise title (max 30 characters) for the EQApp message.
    5. Message: The core message content (max 200 characters) with placeholders for panellists information and project details. 
    6. Start Date/Time: The commencement date and time of the notification's appearance.
    7. End Date/Time: The cutoff date and time for panelists to access the questionnaire in the EQApp.
    8. Timezone: Select the appropriate timezone for accurate datetimes.
4. Click "Schedule" to send the notification.

Panelist Experience

Upon setting up notifications via the EyeQuestion APP, panelists receive a push notification on their devices. The message, as configured, informs them about the upcoming study session. Once accessed to the EyeQuestion APP, panelists can participate in the study.

      


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