What are the messages that are displayed to the panellists?
The username and/or password is not
correct. User names and passwords are case sensitive, please check if Caps Lock
is set on. If necessary, please use the Forgot password? option to request a
new password. A new password will be generated for the user. This option only
works is an e-mail address is linked to the user account.
Unable to start questionnaire
Unavailable :The questionnaire you are trying to access
is no longer available. The questionnaire is either undeployed or has been
Not Allowed : The user has already finished the
questionnaire and is not allowed to run through it again. Go to your project
settings and check if the option Run only once is disabled.
This message will also be visible if the
user is not in the panel of the project and is not permitted to run through the
project. Click the panel button and check if the user has been added to
the project’s access list.
Not available today : The questionnaire is not available on this day or its end time has already expired. Check the general settings of the project to adjust this.
Access Denied by EyeContact : Access to the questionnaire is not granted because the panelists is not in the EyeContact panel related to the project. Change the project settings in EyeContact. The panelist is either not scheduled for the project or the panelist does not fit the filter criteria.
Shelf-life Project and Management
Design a Shelf-life project For a Shelf-life test, you can evaluate products at different moments. To do that you can include different sessions in your design which will correspond to different time points when the products will be tested. Step 1. ...
How can I set up a Wait Screen ?
If you want to add a wait screen to have panelists wait, this can be done by placing an instruction screen on the position were you want panelists to wait. First add an instruction screen and open the edit screen settings. The wait setting you can ...
What can I do with incomplete sessions?
A panelist running a test is called a "session". When opening the sessions overview, you will see two kinds of sessions: Open Sessions and Finished Sessions. An open session means that the panelist started the test, but did not finish the ...
How can I use Regular Expressions ?
Using regular Expressions it is possible to let users enter valid data into a text field . A valid zip code for example. As an example, we are going to describe how to add a Dutch zip code regular expression. The value of the regular expression ...
How can I import a panel?
You can invite panellists to participate in your panel by: - Transferring them from the Panel Database to the panel access list - Using Import Open a project and click the panel tab. Panelists can be added to the panel by adding them to the access ...