How to Manage Panellists Unsubscription

How to Manage Panellists Unsubscription

Introduction

In this article we will explain more about how you can manage panellist unsubscriptions. 

Manage Unsubscribes

Under the panel management tab you can see various options, including "Manage Unsubscribes".


Under the manage unsubscribes tab you can find all the panellist that unsubscribed from your panel. These persons are not visible in the panel anymore and cannot receive any e-mails. It is also possible to add someone to the unsubscription list manually by using the blue button on the right side. Once a person is on this list, the unsubscription is complete.

Delete Unsubscribes

You can delete panellist from this list by using the red button with a trash can. This means that they will be back in the panel and can be contacted again for surveys.
Searching for a specific panellist is done by using the search bar on the right side of the screen. 


NOTE: Being on the unsubscribe list means that the panellist will not receive any e-mails. However, the information of the user is not completely deleted. If you want to delete definitely, you need to do so via the panellists list. (panel management > manage panellists) and delete the user there.


    • Related Articles

    • How to Load, Create, and Update EyeQuestion Panel

      EyeQuestion Panel The panel manager can add a panel to a project to allow specific panelists to answer that questionnaire. The used panel can be found under the access list (on the right side of the page). (In this case it is still empty) Load a ...

    • Panel Scheduling in EyeQuestion 5

      Introduction One of the more challenging tasks in conducting sensory and consumer research is the process of manually checking the availability of your panellists participation by calling or emailing them. This traditional approach is not ideal as it ...

    • How to Import or Update Panellists in Bulk

      Import in Bulk Panellists 1. Go to Panel Management and click on ''Import Panellists'' (The option can be used to create new panellists, but also to update existing panellist.) 2. After clicking on import panellists you will land on following page ...

    • How to add panellists in panel database

      The Panel Database in EyeQuestion is where you can access a comprehensive list of all panelists, complete with their information stored within the system. Access to this page is restricted to users with a Panelist Manager profile. Adding Panellists ...

    • How to Recruit Consumers via EyeQuestion?

      Consumers Recruitment This feature allows users to recruit panelists/consumers by sharing an anonymous link of the registration questionnaire and EyeQuestion will send automatic emails to panelists to confirm their email address, setup their password ...