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How to Set Up a Project Group
Introduction Project Groups let you bundle multiple projects behind a single booth link, so panellists can complete several questionnaires in one sitting without needing separate links for each. This guide walks through creating a group. Before You ...
How to Edit Data in a Project
Introduction Sometimes finished-session data needs to be corrected after the fact, for example when a panellist made a mistake during a test. EyeQuestion gives you two ways to fix this, depending on how many sessions are affected: Single session ...
How to Collect Data Offline
Introduction EyeQuestion is a SaaS application, so it cannot collect respondent data directly while offline; the application itself always requires a connection. However, you can still run a study with panellists who have no internet access, then ...
Consent Form for Panellists (GDPR Compliance)
Companies conducting sensory and consumer research need to collect, store, and process personal data belonging to their panellists. Under GDPR, panellists must be informed about this and must give their explicit consent before their data is ...
How to Monitor the Activity of your EyeQuestion Environment
EyeQuestion allows a User Manager monitor how an environment is being used, directly from the Administration area. Two tools work together for this: System Monitor > Metrics shows the Monthly Active Users (MAU) count and the responses collected, per ...
How to Create and Configure a New Panel
Panels are groups of panellists that can be assigned to projects. You can build a panel by combining category filters, panellist characteristics (such as age or gender), and project participation restrictions. This article walks through the full ...
AI Remark Labelling
Introduction The AI Remark Labelling feature automatically analyzes open-ended responses (remarks) and assigns descriptive labels. This helps organize qualitative feedback, making it easier to identify themes, patterns, and trends in panellists’ ...
How to Automatically Sync Panellists Across Projects
Introduction Sometimes a project is used to invite panellists to book appointments, while the same panellists also need to appear in other related projects. Normally, panel managers must add or remove panellists manually in each project. The Sync ...
EyeQuestion Customizations
EyeQuestion offers customization options that allow you to tailor the platform to your organization’s branding. You can apply your own logo, colors, fonts, and background images to the login screen and project interface, creating a cohesive look and ...
Accessing EyeQuestion via Single Sign-On (SSO)
Introduction EyeQuestion supports Single Sign-On (SSO), allowing users to access the platform using their existing organisational login credentials. With SSO, users authenticate once through their organisation’s Identity Provider (IdP) and can access ...
Study Type with Blocking Period
The Study Type with Blocking Period functionality allows you to manage how frequently a panellist can participate in studies of the same (or related) study types. By defining blocking rules at the study type level, the system automatically controls ...
Calendar
Introduction The Calendar feature provides a central overview of all projects that have scheduled time slots through the appointment scheduling functionality. Once time slots are created within a project, they automatically appear in the calendar ...
Disable Products
Introduction In product evaluation studies, maintaining a balanced and randomized sequence is crucial for ensuring fair and unbiased results. However, situations may arise where a product becomes unavailable—for instance, due to being out of stock or ...
Panellists Portal
Introduction The Panellist Portal is a central hub designed to provide your panellists with a clear, user-friendly overview of their activities. From viewing upcoming appointments to completing questionnaires, this space ensures that all ...
Flexible Product Evaluation with Free Selection
Introduction The Free Selection functionality is designed to enhance flexibility in product validation sessions by giving panellists greater control over their evaluation experience. This feature, available within the "Set Validation" options of the ...
How to Allow Panellists to Book Multiple Appointments
Introduction Because many studies require panellists to participate across multiple sessions or days, EyeQuestion is now ready to present a new feature helping users to accommodate this need in a more user-friendly way. Coordinating these sessions ...
Panel Restriction
Introduction Panel Restrictions allow you to filter out panellists based on their past or future appointments or their participation in specific projects. This feature helps you create more targeted panels by excluding panellists who may not be ...
Introduction to EyeQuestion
We could not be more excited to announce the release of our latest software update, packed with new features designed to enhance user experience, including: Improved Panel Management: Streamline workflows with our enhanced panel management tools. ...
Data Cleaning
Introduction Following data collection, it's essential to ensure the validity of the collected data and address any instances where participants may have completed the questionnaire without due attention. To tackle this issue, we've introduced a ...
EyeQuestion Quota Management
Introduction EyeQuestion Quota Management is a new functionality that enables users to efficiently monitor and control access to their questionnaires. This innovative feature not only streamlines the questionnaire administration process but also ...