How to Use EyeQuestion's Image and Video Upload Feature in Questionnaires

How to Use EyeQuestion's Image and Video Upload Feature in Questionnaires

In this article, we will explore how a panelist can upload an image or a video when answering an EyeQuestion questionnaire.
EyeQuestion offers two specific question types that enable participants to upload multimedia files in a questionnaire. These question types are especially useful for capturing the participant's experience in real-time or recording their impressions of a product. The two question types are image upload and video upload.

Video Upload
(available from version 5.7)

To add a video upload question to your questionnaire, you can search for the question type in the question library or find it in the 04. Special Questions folder. Depending on the questionnaire's design, the video upload question may be asked for each product included in the design or only at the start or end of the questionnaire.


If you add the question type to the design section of the questionnaire, participants will be able to upload a video linked to each product in the design. If you add the question type to the start or end section, participants can upload a video at the beginning and/or end of the questionnaire.

When participants fill in the questionnaire, they will be prompted to either record a video directly from the application or upload a video previously recorded with their device. It is important to note that the video quality may vary depending on the participant's device settings and that only videos up to 200MB can be uploaded.
   
Image Upload
Similarly, to the Upload Video question type the Upload Image question type can also be found in the 04. Special Questions folder.


By adding this questiontype in the questionnaire, panelists will be able to upload an image to a questionnaire similarly as the uploading a video.  It is important to note that the image quality may vary depending on the participant's device settings and that only images up to 5MB can be uploaded.
   
How to download the images/video
Once the data has been collected, the images and video can be exported from the advanced tools in the Project>Zipped Media. The raw data will provide information on the file uploaded, and the zipped media folder will contain the uploaded images and videos that can be downloaded. The file name will include the panelist's login key (the login key associated to your panelists username can be found in the Session tab of your project), the product number, the replicate number (if question was included in the design section), the session number and the question number.


There is also an option to send zipped media to a user by email. In this case a user will receive a link to download the media files. This option can be used if the zipped media folder is big and takes time to download.
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